Aims and principles of the new edition of European Standards and Guidelines (ESG) approved in Erevan in 2015 - Doctor of Pedagogical Sciences, Professor, Kalanova Sh.M.

Standards for institutional and programme accreditation of IQAA revised in accordance with revised ESG - Doctor of Pedagogical Sciences, Professor Adilgazinov G.Z.

On the preparation of the report on self-assessment of the university in accordance with standards and criteria of institutional accreditation - Candidate of Technical Sciences, Associate Professor Makhmetova A.M.

On the development of the culture of quality in university: the content of definition, ways of formation - Doctor of Law, Professor Erkinbayeva L.K.

Organization and holding of the external review of the university - Candidate of Pedagogical Sciences, Associate Professor Akhmadiyeva Zh.K.

From the experience of conducting interviews in the course of the external review: formulation of questions for the interview - Candidate of Economic Sciences, Associate Professor Kurmangaliyeva A.Sh.

Preparation of the report from the external group of experts - Candidate of Economic Sciences, Associate Professor Nurmukhametov N.N.